Privacy Policy

Google Analytics and shared analytics choice

With explicit consent, Google Analytics 4 measures general pageviews, section visibility, scroll thresholds, language changes and contact-link interactions. Group, Clinic and Travel share one property and Web stream on alfaheal.com. A contact click does not confirm a conversation, appointment or sale. Clinic treatment/medical-interest categories, personal details, phone/email values, free text and raw visitor URL/query/hash input are not sent. Page addresses and titles use fixed safe codes; advertising personalisation and Google Signals are disabled.

The alfaheal:consent:v3 localStorage record keeps the version, analytics and map/external-content choices, choice time and expiry for 180 days. These choices apply across Group, Clinic and Travel. With consent, first-party _ga and _ga_5JTL2NYT4H cookies distinguish browsers/sessions for up to 180 days. The property uses 2-month retention for GA4 user/event details; aggregate reports may have different retention. Google may technically process IP/device/browser information and process data abroad. Google privacy information: https://policies.google.com/privacy. International transfers remain subject to the applicable conditions described above.

Analytics is off by default; scrolling or continued use is not consent. Use Cookie settings on Group or in the Clinic/Travel footer to switch analytics off and save, or reject all. Withdrawal stops future analytics across brands, deletes first-party GA cookies and reloads the page to remove the running tag. It does not automatically erase data already transferred; use the contact channel above for deletion requests. Analytics and map choices can be changed separately; each change applies across Group, Clinic and Travel. Withdrawing map consent removes embedded maps in all sections.

Website functions

This website does not create accounts, shopping baskets, online payments or patient files. Google Analytics measures general usage and contact interactions only with your separate explicit analytics consent. Advertising pixels and behavioural advertising are not used. Communication links open at your request.

Preferences and third parties

Maps are off by default. You can change or withdraw optional consent using Cookie settings in the footer. Disabling maps removes embedded content but cannot recall information previously sent to a provider. External websites and applications have their own privacy terms.

Security and contact

Use contact channels for appointments and general enquiries. Do not send medical reports, identity documents or payment-card details. Contact Uğur Alfatlı at info@alfaheal.com about privacy. This policy will be updated when infrastructure or processing changes.

International visitors

Where legislation such as the EEA GDPR or UK GDPR applies to the actual activity, rights of access, correction, deletion, restriction, objection, applicable portability and withdrawal may be exercised within its scope and conditions. You may complain to the competent supervisory authority. This policy does not restrict mandatory rights. Where GDPR applies, optional preferences rely on consent (Article 6(1)(a)), directly related service enquiries on pre-contractual steps (6(1)(b)), and technical security on legitimate interests balanced against your rights (6(1)(f)). The site does not make solely automated decisions with legal or similarly significant effects. Reading the site does not require submitting information; contact details may be needed to answer an enquiry. GDPR requests are normally answered within one month, with notice within that month of any legally permitted extension.