Policies and terms
Travel and Event Information
Travel planning depends on individual needs, provider conditions and rules in force on the travel date.
On this page
Bookings, prices and changes
An enquiry is not a confirmed reservation. Written confirmation and service-specific terms apply. Prices and availability require confirmation. Cancellation, refund and withdrawal rules depend on the service and applicable consumer law; no universal withdrawal period is assumed.
Visas and entry
Visa assistance does not guarantee approval. Visa and border-entry decisions belong to the competent authorities. Confirm passport validity, visa, health and entry requirements using official sources before travel.
Images and events
Destination and promotional images are not commitments concerning a particular hotel, vehicle, event, customer partnership or completed project. Scope, participant numbers, transport, accommodation, accessibility and special requirements are agreed in writing at the quotation stage.
Package travel and consumer rights
Where package travel or another service is purchased, the relevant pre-contractual information and contract are supplied separately. Website information does not remove statutory consumer rights, compulsory insurance or contractual obligations.